What is the sequence of Deming's chain reaction starting with improving quality?

The correct sequence of Deming's chain reaction begins with improving quality, which leads to decreased costs and subsequently increases productivity. This concept highlights the interrelation between quality and operational efficiency. When quality improvements are made, defects reduce, and this subsequently lowers the costs associated with rework and scrap. As processes become more efficient due to higher quality, productivity naturally increases because resources are utilized more effectively.

This foundational concept in quality management emphasizes that by focusing on quality, organizations can create a ripple effect that not only enhances their operational performance but also drives greater overall success. This understanding is crucial for organizations pursuing long-term sustainability and competitiveness.

In this context, the other options do not accurately reflect the complete chain reaction. For example, while capturing market share and providing jobs are positive outcomes, they do not directly follow the principle identified by Deming. Similarly, increasing prices or maximizing profits does not form a direct linkage with the initial step of improving quality in Deming's philosophy. Understanding these relationships is vital for effectively applying Six Sigma principles in organizational contexts.