What is a disadvantage of internal change agents?

The disadvantage of internal change agents being too close to the problem stems from their deep familiarity with the organization's culture, processes, and historical context. This proximity can lead to a lack of objectivity when addressing issues. Since internal agents often have established relationships and may be entrenched in existing practices, they might struggle to challenge the status quo effectively. Their close ties can create biases that prevent them from seeing the broader picture or recognizing the need for change, possibly leading to inadequate solutions or resistance to implementing necessary transformations.

In contrast, the other characteristics mentioned contribute positively to the role of internal change agents. For example, having more local authority can enable faster decision-making, while technical preparedness reflects their understanding of the organizational challenges. Additionally, possessing more knowledge of the company can facilitate smoother implementation of changes since internal agents are more familiar with the nuances of the organizational structure. However, this same familiarity can be a double-edged sword, necessitating awareness and strategic handling to mitigate its potential drawbacks.